Orders & shipping

How do I return my order?

Return Policy Terms:

1. Returns are accepted under the condition that the swimsuit sticker has not been removed.
2. The swimsuit tag should not have been removed.
3. The swimsuit must be returned in the original packaging, with the original receipt.
4. Returns are not accepted if the swimsuit has been worn.

If you have any questions about the return process, please contact our customer service team for assistance. We hope that you are completely satisfied with your purchase, but if you are not, we are here to help.

All orders can be returned within 15 days.

Once we have received the order return, the store credit coupon will be processed within 15 business days.

Can I still change my order?

If you want to change your order, please send us an email to sweetandsourgr@gmail.com . We will see what is still possible.

How can I track my order?

As soon as your order is shipped we will send you a track & trace code by email. This way you can track your order.

Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email to sweetandsourgr@gmail.com and we will contact the shipping company.